Privacy and Returns Policies
Privacy Policy
All information collected on this site is protected. They are “personal and / or professional” when you provide.
We are committed to protecting your privacy. Under no circumstances do we rent, sell, trade or market your information with any other company for your use without your consent. We use your information for internal use, such as keeping you informed about the processes and better understanding of our consumer audience.
We respect all your privacy rights.
All information collected on this site is protected. They are “personal and / or professional” when you provide.
We are committed to protecting your privacy. Under no circumstances do we rent, sell, trade or market your information with any other company for your use without your consent. We use your information for internal use, such as keeping you informed about the processes and better understanding of our consumer audience.
We respect all your privacy rights.
Return Policy
All items purchased on this this site can be Returned and/or Exchanged with 30 days of purchase date. The item/items purchased must be returned in the original packaging with all the parts and documents included to qualify. To initiate a return, an exchange or any questions on returns please send an email to info@koolbuds.ca.
You can ask for a store credit, a different product, or a refund to the original payment method, which will be done within 7 days of receiving the item/items. You are responsible for shipping the item/items back and the cost of the returned shipping fees.
Please note the following exceptions to our return and refund policy:
· Discounted items are final and cannot be returned or exchanged
· Returned items must be returned in original product packaging
· Returned items must have no visible signs of wear or use
Thank you
The Kool Buds Team
All items purchased on this this site can be Returned and/or Exchanged with 30 days of purchase date. The item/items purchased must be returned in the original packaging with all the parts and documents included to qualify. To initiate a return, an exchange or any questions on returns please send an email to info@koolbuds.ca.
You can ask for a store credit, a different product, or a refund to the original payment method, which will be done within 7 days of receiving the item/items. You are responsible for shipping the item/items back and the cost of the returned shipping fees.
Please note the following exceptions to our return and refund policy:
· Discounted items are final and cannot be returned or exchanged
· Returned items must be returned in original product packaging
· Returned items must have no visible signs of wear or use
Thank you
The Kool Buds Team
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